Fifth Third Bank & ATM at 3240 South Cobb Drive Southeast, Smyrna, Georgia.

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  • Sep, 08 2019
    Ms Greenreed
    1
    The teller or senior teller / personal banker treated me like a criminal. I've used this institution Fifth Third bank since 2012. The " personal banker" was rude spoke to me like I was illetare, was degrading in her tone and speech and refused to give me money out of my personal account. She said " you will not be getting any money from me ". As if she had control over me. After telling me I was a fraud because I paid off my credit card account. She was degrading for no reason except she looked at me and had a nasty attitude with me. She then without my consent shut down my accounts & without my permission. This was done 3 minutes before the department closed. She acted solely on her personal feelings and discriminatory practices. She demanded I call another bank and "PROVE" I had money and I was able to pay off my credit card.
    She was very very unprofessional. And seemed to want to humiliate me in front of other customers and bank employees. She questioned me about " where I get money from to pay off a credit card and demanded I tell her her the "source" of my income and money to pay off a credit card. She intentionally with malice and malicious intent froze my account without YES WITHOUT my permission based only on her discriminatory believe that me as a minority could not afford to pay off my credit card ! therefore the money was fraudulent ! She purposefully and willfully embarrassed me in front of other customers and other bank employees. She acted on behalf of fifth third Bank! do not open any accounts with this bank do not use this branch! this branc is at the Kroger's in 3249 South Cobb Dr., Smyrna, GA.
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Opening hours

Monday 10:00 AM — 07:00 PM
Tuesday 10:00 AM — 07:00 PM
Wednesday 10:00 AM — 07:00 PM
Thursday 10:00 AM — 07:00 PM
Friday 10:00 AM — 07:00 PM
Saturday 10:00 AM — 05:00 PM