Michaels at 2540 Cumberland Boulevard Southeast c, Smyrna, Georgia.

My wife & I came in to get matting & glass cut for 3 separate 5x7 pictures for a gift over a month ago. When we placed our original order, the Michael's employee working the framing counter was less than friendly and seemed like she wasn't listening to us. This became apparent when we arrived 2 weeks later to pick up our order. (2 weeks is their standard turn-around time) We discovered that not only did she get the order completely wrong, but we were also overcharged $40 because the employee ordered something we never asked for. She told us it would take an additional 2 weeks to get the corrected order in, and was still less than friendly. When we arrived today to pick up the order, they almost got the order correct but for some reason they gave us black picture mats instead of the white mats we had ordered. Unfortunately we didn't have the option to make them re-do the order again a 3rd time, as it was for a thank you gift that was already a few weeks late due to the store's original mis-order. I would not suggest using this store for any of your framing needs, as the employees working that area do not seem to have any experience nor did they seem to care less.